As the chief product officer for AI customer service startup TalkDesk, Charanya “CK” Kannan said that enterprises often say they want to automate different workflows but that it’s really hard to implement AI. Enterprises are dealing with clunky, legacy software, that often doesn’t have APIs,...

How much is a customer worth to a company? That’s the eternal question. To arrive at an answer, customer and sales teams are often forced to use spreadsheets and other manual data analysis methods. The problem is, these methods tend to be slow and error-prone,...

Escalating geopolitical tensions and a new administration with a hawkish defense agenda has led many startups to embrace dual-use strategies to secure revenue through military applications. And it’s a trend that is already heating up in aerospace.   Just look at Archer Aviation, a California-based startup...

At the AI Action Summit in Paris this week, the U.S. declined to sign the statement summarizing the resolutions. But it did make an appearance: Vice President J.D. Vance gave a speech to the audience of dignitaries, tech leaders and regulators. Amid a conference heavy...

As Africa’s tech ecosystem booms, more local talent is landing remote jobs with Big Tech firms and global startups. But getting paid remains a challenge for many of these freelancers and remote workers. They struggle to open accounts that accept US dollars, with foreign employers...

Zeta, a provider of banking software to banks and fintech startups, has raised $50 million from a strategic investor at a $2 billion valuation. The new investment from American healthcare company Optum marks a 70% increase in the Bengaluru-based startup’s valuation from the $1.15 billion...

Researchers from Microsoft and Carnegie Mellon University recently published a study looking at how using generative AI at work affects critical thinking skills. “Used improperly, technologies can and do result in the deterioration of cognitive faculties that ought to be preserved,” the paper states. When...

A team of investors led by Elon Musk submitted a $97.6 billion bid to purchase OpenAI on Monday. The news comes by way of Musk’s lawyer, Marc Toberoff, who confirmed the reporting with The Wall Street Journal. The unsolicited bid is the latest escalation by...

Bird, formerly MessageBird, has cut 120 jobs — roughly one-third of its workforce — as the startup plans to realign its global operations. © 2024 TechCrunch. All rights reserved. For personal use only....

OpenAI says it has spoken to government officials about its ongoing investigation into DeepSeek. The ChatGPT-maker previously claimed to have evidence that DeepSeek trained its AI models using improperly obtained data from OpenAI’s API. During a Bloomberg TV interview on Monday, OpenAI’s chief global affairs...

Perplexity’s Super Bowl contest managed to move the needle on its app’s downloads. Unlike OpenAI and Google, the AI search engine chose to forgo an expensive Super Bowl ad in favor of a tweet — sorry, an X post — encouraging users to download its...

Hundreds of heads of states, tech CEOs and nonprofits have flocked to Paris for the Artificial Intelligence Action Summit. So far, the winner of this week’s diplomatic and business parade seems to be Mistral. In business lingo, we would say that the French AI unicorn...

We’ve officially experienced an AI Super Bowl, people. As everyone tuned in to watch the annual championship game, the biggest buzz wasn’t just about the Eagles’ blowout win and Kendrick Lamar performing his Grammy-winning diss track at the halftime show. It was also about AI being...

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